Frequently asked questions
1. What is Core Exchange?
Core Exchange is a system where customers exchange their old components for refurbished ones that have been restored and are ready for use. This helps reduce costs compared to buying new parts and supports environmental sustainability.
2. How Does the Core Exchange Process Work at Blackpartz?
The process is simple:
1. You purchase a refurbished component from us.
2. You send your old component (core) in a condition that can be remanufactured.
3. We inspect and confirm that the core meets our exchange standards.
4. If it qualifies, you only pay the agreed price. If not, additional fees may apply.
3. What is the Difference Between Remanufacturing and Reconditioning?
– Remanufacturing: The component is fully restored to meet OEM (Original Equipment Manufacturer) standards using high-quality technology and parts.
– Reconditioning: The component is repaired and tested to function properly but may not meet full OEM specifications.
4. Are Remanufactured Products as Good as New Ones?
Yes! Remanufactured components go through rigorous testing to ensure they perform just as well as new products, but at a more affordable price and with a lower environmental impact.
5. How Long is the Warranty for Remanufactured Products?
We provide a warranty on all remanufactured products. The warranty period varies depending on the type of component. Please contact us for more details.
6. Can I Buy a Part Without Exchanging a Core?
Yes, but an additional fee may apply if no core is returned.
7. How Do I Ensure My Core Qualifies for Exchange?
The core must be in a condition that can be remanufactured, without cracks, excessive wear, or severe structural damage. If you’re unsure, feel free to contact us for further inspection.
8. How Long Does the Core Exchange Process Take?
The processing time depends on stock availability and core inspection. Usually, the exchange can be completed within 1-3 business days after we receive and inspect your core.
9. How Do I Place an Order and Ship My Core?
You can place an order through our website or contact our team directly. For core returns, we provide instructions and logistics services to make the return process easy.
10. Does Blackpartz Only Serve Certain Industries?
We cater to various industries, including automotive, heavy equipment, marine, and manufacturing. If you have specific requirements, don’t hesitate to reach out to us!